Privacy Policy

Aprantout Effective Date: 08/17/2026 Last Updated: 08/17/2026

Aprantout ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our learning management system (LMS) platform and related services (the "Services"), and describes the rights available to you.

This policy is designed to comply with Quebec's Act respecting the protection of personal information in the private sector (as amended by Law 25), Canada's federal Personal Information Protection and Electronic Documents Act (PIPEDA), and, where applicable, other privacy frameworks such as the GDPR and CCPA/CPRA for users outside Quebec.

1. Who We Are

Aprantout is headquartered in [Montreal, Quebec / Montreal, Florida — confirm], and is the entity responsible for the personal information collected through the Services.

Privacy Officer: In accordance with Quebec's Law 25, Aprantout has designated a Privacy Officer responsible for ensuring compliance with this policy and applicable privacy laws. You may contact our Privacy Officer at:

📧 [privacy@aprantout.com]

2. Information We Collect

We collect the following categories of information:

• Personal Information — such as your name, email address, phone number, and other contact details you provide when creating an account or contacting us.
• Usage Data — including pages visited, features used, course activity, device information, browser type, and IP address, collected through cookies and similar technologies (see our [Cookie Policy]).
• Transaction Data — such as purchase history, subscription details, and payment confirmations. Note: full payment card details are processed by our third-party payment processors and are not stored directly by Aprantout.

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Services;
• Process orders, subscriptions, and payments;
• Communicate updates, service notices, and customer support;
• Ensure platform security and prevent fraud;
• Personalize your learning experience and course recommendations;
• Comply with legal, regulatory, and contractual obligations.

We collect and use personal information only for purposes that a reasonable person would consider appropriate in the circumstances, and only to the extent necessary for those purposes, as required under Quebec's Law 25.

4. Legal Basis for Processing

Where applicable, we rely on the following grounds to process your personal information: your consent, the necessity of processing to perform a contract with you (e.g., providing the Services), our legitimate interests (e.g., improving and securing the platform), and compliance with legal obligations.

5. Automated Decision-Making

If Aprantout uses your personal information to render a decision based exclusively on automated processing (for example, automated course recommendations or eligibility assessments), we will, upon request, inform you of the personal information used to render the decision, the reasons and principal factors that led to it, and your right to have the information corrected.

6. Sharing of Information

We may share your information with:

• Service Providers — such as payment processors, hosting providers, and analytics tools, who process data on our behalf and are contractually bound to protect it;
• Legal Authorities — where required to comply with a legal obligation, court order, or governmental request;
• Advertising Partners — only where you have provided consent.

We never sell personal information.

Cross-Border and Outside-Quebec Transfers

If your personal information is transferred to a service provider or stored on servers located outside Quebec (including elsewhere in Canada or internationally), we conduct an assessment to confirm that the information will receive a level of protection equivalent to that required under Quebec law before the transfer occurs, as required by Law 25.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When personal information is no longer needed, we securely delete, destroy, or anonymize it in accordance with our internal retention practices.

8. Your Privacy Rights

Depending on your location, you have the right to:

• Access the personal information we hold about you;
• Request deletion of your personal information (the "right to be forgotten"), subject to legal or contractual retention requirements;
• Correct inaccurate or incomplete information;
• Withdraw consent to processing at any time, where consent is the basis for processing;
• Request data portability, i.e., receive your personal information in a structured, commonly used technological format, and request that it be transferred to another organization, where technically feasible;
• Request de-indexing of certain information in specific circumstances provided under Quebec law.

To exercise any of these rights, contact us at [privacy@aprantout.com]. We will respond within the timeframe required by applicable law (generally 30 days under Quebec's Law 25).

If you are not satisfied with our response, you have the right to file a complaint with the Commission d'accès à l'information du Québec (CAI), or, for matters outside Quebec's jurisdiction, the Office of the Privacy Commissioner of Canada (OPC).

9. Data Security

We use industry-standard technical and organizational measures, including encryption, access controls, and regular security assessments, to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

10. Confidentiality Incidents

In the event of a confidentiality incident (data breach) that presents a risk of serious injury to affected individuals, we will notify the CAI and affected individuals as required under Law 25, and take reasonable steps to reduce the risk of harm.

11. Children's Privacy

Our Services are not directed at children under the age of 14 (or the applicable age of consent in your jurisdiction) without parental or guardian consent. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete it.

12. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Services. For details on the types of cookies we use and how to manage your preferences, please see our [Cookie Policy].

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date above and, where appropriate, provide additional notice.

14. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact:

Aprantout — Privacy Officer Email: info@aprantout.com